Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 12:36:28 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:14 PM, 15th Apr                     User                    Here is my order no 9425098404           04:15 PM, 15th Apr                     User                    my order was canceled a week ago and I still haven’t received eceive my refund I use Tabby as my payment method.           04:16 PM, 15th Apr                   Samer                   Hi Bernard, Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           04:31 PM, 15th Apr                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:31 PM, 15th Apr                     User                    Sure           04:32 PM, 15th Apr                   Samer                   We would like to inform you that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           04:33 PM, 15th Apr                   Samer                   If a transaction is not captured, it will be reversed back to the account.           04:34 PM, 15th Apr                   Samer                   Kindly contact Tabby team to confirm the same information.           04:34 PM, 15th Apr                     User                    Ok thank you           04:34 PM, 15th Apr                   Samer                   Do you have another inquiry I can assist you with?           04:35 PM, 15th Apr                     User                    thats all thanks           04:35 PM, 15th Apr                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:35 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6073107