Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 11:40:44 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:17 PM, 15th Apr                     User                    I recived my order but i want to change it and take my money cash back           03:18 PM, 15th Apr                     User                    the dress not in my size           03:18 PM, 15th Apr                     User                    That why i want to change           03:19 PM, 15th Apr                   Samer                   Hi Dear Customer. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           03:32 PM, 15th Apr                   Samer                   We would like to inform you that you'll be able to return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away. However, you'll only receive a cash refund if yo
 u'd paid for your order by cash. Your Credit Note will be valid for 6 months from the date of issue and can be used online or in-store.           03:33 PM, 15th Apr                   Samer                   Also, you can return your product as the following   - You can contact our customer support team on 800-6927 to make a return and to be notified of the refund amount based on our return policy.  - You can also make the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. - You can now drop off your return to any Centerpoint store.           03:37 PM, 15th Apr                   Samer                   Do you have another inquiry I can assist you with?           03:37 PM, 15th Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           03:40 PM
 , 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6072156