Subject: RE: [email-masked] Unable to see tickets in his queue
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: deeksha <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 14 Apr 2023 06:42:21 +0000

Done

From: Nikhil Bishnoi <[email-masked]>
Sent: Friday, April 14, 2023 10:31 AM
To: Malik Ismail <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: deeksha <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: [email-masked] Unable to see tickets in his queue

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Hi team,

Kindly provide access to [email-masked]<mailto:[email-masked]> for the below groups:

1. Livesalesman
2. LSM Chats All (GCC & EG CHat Team - All the groups English & Arabic)
3. UAE WH Escalations, KW HC Livesalesman, HC KW Escalations, KW WH Escalations, BH WH Escalations, EG WH Escalations, OM WH Escalations, QA WH Escalations, EscalationsDXB Team

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "deeksha" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 13 April, 2023 15:59:19
Subject: [email-masked]<mailto:[email-masked]> Unable to see tickets in his queue

Hi Team,

With regards to user id [email-masked]<mailto:[email-masked]> is unable to see tickets in his queue. I have assigned few to him, but unable to see it.

Also, could you please add him to GCC Arabic chat group, please.

Kindly check and thank you for you help.

Regards,
Nikhil.

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