Subject: Re: refund transfer to benefit 7821788447
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Riya Khatiyal <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Date: Wed, 12 Apr 2023 08:45:41 +0000

Dear Manish,

Please provide a proper JIRA screenshot with order number and Voucher deactivation amount mentioned in the screenshot.

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]>
Sent: Sunday, April 9, 2023 4:10 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Riya Khatiyal <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohmed Ghadiyali <[email-masked]>
Subject: Re: refund transfer to benefit 7821788447

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Dear Zeeshan,

Kindly help us in the below benefit transfer request as the RV has already been deactivated as per the jira team.

Thank you for your help.

Regards,
Manish

________________________________
From: "Riya Khatiyal" <[email-masked]>
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>
Cc: "Apoorv Joshi" <[email-masked]>
Sent: Sunday, April 9, 2023 12:35:46 PM
Subject: refund transfer to benefit 7821788447

Hi Team,

Please assist us with this.

Problem Statement: My credit Removed, Process refund in BENEFIT

Order Date : Mar 24, 2023

Order ID: 7821788447

Tracking ID: 1004116588

Refund amount: BHD 12.8 and BHD 4

Payment method: BENEFIT

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT.

Thanks for your help!

Regards,
Riya

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