Subject: RE: Re-process refund to Oman Net - 1716304277
From: Akramullah Khan <[email-masked]>
To: Manish Kumar <[email-masked]>, Ansari Mustak <[email-masked]>, Riyas Muhammad <[email-masked]>, Venkatesh Krishnaswamy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 10 Apr 2023 12:26:34 +0000

@Ansari Mustak<mailto:[email-masked]>@Venkatesh Krishnaswamy<mailto:[email-masked]>@Riyas<mailto:[email-masked]>@Riyas Muhammad<mailto:[email-masked]>,

Please do the needful.

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

From: Manish Kumar <[email-masked]>
Sent: Sunday, April 9, 2023 4:17 PM
To: Akramullah Khan <[email-masked]>; Ansari Mustak <[email-masked]>
Cc: Riyas Muhammad <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Re-process refund to Oman Net - 1716304277

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Dear Team,

Kindly assist us on the below request.
Thanks for your help!

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>, "Riyas Muhammad" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 7, 2023 2:47:50 PM
Subject: Re-process refund to Oman Net - 1716304277

Hi Team,

Please assist us with this.

Problem Statement: Refund Follow Up

Order id: 1716304277
Order date: Feb 25, 2023
Refund amount: OMR 12.3
Payment method: OMANNET

Issue description: The customer wants the refund to be in his/her bank account (OMANNET), and we have raised the issue to Jira team under this link https://landmark.atlassian.net/browse/REL-170424 and they informed us that the amount has been removed, so please check and do the needful.

Thanks for your help!

Regards,
Nikhil.

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