Subject: Re: refund transfer to benefit 7821788447
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Riya Khatiyal <[email-masked]>, escalations dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Date: Sun, 9 Apr 2023 05:10:42 -0700 (MST)

Dear Zeeshan, 

Kindly help us in the below benefit transfer request as the RV has already been deactivated as per the jira team. 

Thank you for your help. 

Regards, 
Manish 

From: "Riya Khatiyal" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, April 9, 2023 12:35:46 PM 
Subject: refund transfer to benefit 7821788447 

Hi Team, 

Please assist us with this. 

Problem Statement: My credit Removed, Process refund in BENEFIT 

Order Date : Mar 24, 2023 

Order ID: 7821788447 

Tracking ID: 1004116588 

Refund amount: BHD 12.8 and BHD 4 

Payment method: BENEFIT 

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT. 

Thanks for your help! 
Regards, 
Riya