Subject: Fwd: Kindly refund in benefit - 7817559245
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Riyas Muhammad <[email-masked]>
Date: Fri, 7 Apr 2023 08:44:59 -0700 (MST)

Hi Zeeshan, 

Kindly re-process the refund of BHD 18.30 to Benefit. The same amount was reversed from My Credits (PFA). 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Riya Khatiyal" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 7 April, 2023 11:08:39 
Subject: Kindly refund in benefit 

Hi Team, 

Please assist us with this. 

Problem Statement: My credit Removed, Process refund in BENEFIT 

Order id: 7817559245 

Order date: Mar 5, 2023 

Refund amount: BHD 18.3 

Payment method: BENEFIT 

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT. 

Thanks for your help! 

Regards, 

Riya