Subject: Re: Order is not reflecting in Hybris
From: Nikhil Bishnoi <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Prachi Sharma <[email-masked]>
Date: Fri, 7 Apr 2023 02:50:47 -0700 (MST)

Hi Team, 

Kindly assist us with the below query. Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Escalations Dxbteam" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Prachi Sharma" <[email-masked]> 
Sent: Wednesday, 29 March, 2023 13:14:46 
Subject: Re: Order is not reflecting in Hybris 

Hi Team, 

Kindly assist us with the below query. Thank you for your help. 

Regards, 
Nikhil. 

From: "Prachi Sharma" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 26 March, 2023 16:58:37 
Subject: Order is not reflecting in Hybris 

Hi team, 

Problem statement: Drop payment 
Order ID: 9419065288 
Balance deducted : 7.05 AED 
Customer email address: [email-masked] 

Issue description: Customer mentioned that on the Order No. 9419065288 was not successful and the amount of 7.05 AED got deducted from Shukran wallet and not reverted yet. Jira team was unable to find the order. Kindly check and do the needful. 

Thank you for your help! 

Thank You, 
Prachi