Subject: Re: Process refund in BENEFIT
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Mohmed Ghadiyali <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Prachi Sharma <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ajith Palakandy <[email-masked]>
Date: Thu, 6 Apr 2023 23:49:54 -0700 (MST)

Hi Zeeshan, 

Kindly assist with the below query. Thank you for your help. 

Regards, 

Nikhil. 

From: "Ajith Palakandy" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Prachi Sharma" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Sent: Tuesday, 4 April, 2023 14:41:15 
Subject: RE: Process refund in BENEFIT 

Pls proceed with the refund. 

From: Mohmed Ghadiyali <[email-masked]> 
Sent: Tuesday, April 4, 2023 11:34 AM 
To: Ajith Palakandy <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Prachi Sharma <[email-masked]>; Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]> 
Subject: RE: Process refund in BENEFIT 

Hi [ mailto:[email-masked] | 
@Ajith Palakandy ] 

Please approve 

Regards, 

Mohmed Ghadiyali 

From: Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, April 4, 2023 11:23 AM 
To: Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Prachi Sharma < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Process refund in BENEFIT 

Dear Mohmed, 

Please find below benefit pay details and screenshot below. 

Please help to process 

Refund Amount BHD- 7.9 

	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

3/17/2023 6:31 	

'677950 	

'BENEFIT 	

'019745 	

1 - Purchase 	

'048 	

'7.9 	

'CAPTURED 	

'00 	

'7820180403 	

'202307611959401 	

'307613974192 	

'7 	

'77.69.157.158 	

'8363916c-63db-4453-bf3a-5226bb444fca 	

'BENEFIT 

Thanks & Regards, 

Zeeshan 

From: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, March 31, 2023 7:39 PM 
To: Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Prachi Sharma < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Process refund in BENEFIT 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Zeeshan, 

Kindly assist with the below query. Thank you for your help. 

Regards, 

Nikhil. 

From: "Prachi Sharma" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 29 March, 2023 13:22:36 
Subject: Process refund in BENEFIT 

Hi Team, 

Please assist us with this. 

Problem Statement: My credit Removed, Process refund in BENEFIT 

Order id: 7820180403 

Order date: 17-03-2023 

Refund amount: BHD 7.9 

Payment method: BENEFIT 

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT. 

Thanks for your help! 

Thank You, 
Prachi Sharma 

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