Subject: Update regarding Wrong/Damaged Items
From: Apoorv Joshi <[email-masked]>
To: Nashwa Elshafey <[email-masked]>
Cc: Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, saurabh <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 31 Mar 2023 04:08:38 -0700 (MST)

Hi Team, 

Hope you are doing well. 

As discussed during the calibration call, for all the non wwd items where the customer is contacting us for damaged/wrong items an RMA will be created instead of asking the customer for any images. 

We will be following this update from now onwards. 

Please do advise me if anything else needs to be added to this and we will update our team accordingly. 

Thank you for your guidance and help. 

Regards, 
Apoorv