Subject: RE: Ministry complaint
From: Jessie Caparas <[email-masked]>
To: Amina Haris <[email-masked]>, Nisha Balakrishna <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Taskin Shaikh <[email-masked]>
Date: Thu, 30 Mar 2023 09:44:48 +0000

@Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Nikhil Bishnoi<mailto:[email-masked]>

Please email this compensation to the customer.

[A picture containing text, clipart  Description automatically generated]

Jessie Caparas
Team Leader
+971 4 5172087
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Amina Haris <[email-masked]>
Sent: Thursday, March 30, 2023 1:08 PM
To: Nisha Balakrishna <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Taskin Shaikh <[email-masked]>
Subject: RE: Ministry complaint

Dear Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything must be changed.

Code: 099-93CF-HWG8-4ZHZ-HC
          099-943H-7EPS-9F8X-8G

|Start Date: 30.03.2023 00:00:00| End Date: 30.06.2023 23:59:59

Type: Serial Voucher| Concept: CP | Territory: QAT | Checkout Site: N/A

Value: 50 QAR | Minimum Threshold Value: 51 QAR | Maximum Discount:  N/A | Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A | Brands included: N/A | Device Restriction: N/A | First Time User Restriction

Kind Regards
Amina Haris

From: Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 30, 2023 12:18 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Amina Haris <[email-masked]<mailto:[email-masked]>>
Cc: Taskin Shaikh <[email-masked]<mailto:[email-masked]>>
Subject: Re: Ministry complaint

@Amina Haris<mailto:[email-masked]> fyi

Regards,
[Logo  Description automatically generated]
Nisha Balakrishna
Senior Ecommerce Content Merchandiser
Landmark Group
[signature_970061685]

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Date: Thursday, March 30, 2023 at 12:16 PM
To: Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>
Cc: Taskin Shaikh <[email-masked]<mailto:[email-masked]>>
Subject: FW: Ministry complaint

Hi @Nisha Balakrishna<mailto:[email-masked]>

Need your help to issue a 2 CP compensation vouchers worth QAR 50 each with a validity of 3 months and threshold of QAR 51.

[A picture containing text, clipart  Description automatically generated]

Jessie Caparas
Team Leader
+971 4 5172087
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Prathamesh Kudalkar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 30, 2023 12:14 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: Taha Mostafa <[email-masked]<mailto:[email-masked]>>; Sooraj Sudevan <[email-masked]<mailto:[email-masked]>>; Shubham Chintalwar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ministry complaint

Hi @Jessie<mailto:[email-masked]>,

We need to issue 2 vouchers of 50 QAR as a compensation.

Thanks,
Prathamesh

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 30, 2023 12:10 PM
To: Prathamesh Kudalkar <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: Taha Mostafa <[email-masked]<mailto:[email-masked]>>; Sooraj Sudevan <[email-masked]<mailto:[email-masked]>>; Shubham Chintalwar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ministry complaint
Importance: High

Hi @Prathamesh Kudalkar<mailto:[email-masked]>

These orders has just been placed today and are in progressed.

Do you need us to issue a QAR 50 voucher as a compensation for this ministry complaint?

Is it 50 in total or 50 for each order?

[A picture containing text, clipart  Description automatically generated]

Jessie Caparas
Team Leader
+971 4 5172087
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Prathamesh Kudalkar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 30, 2023 11:50 AM
To: Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Taha Mostafa <[email-masked]<mailto:[email-masked]>>; Sooraj Sudevan <[email-masked]<mailto:[email-masked]>>; Shubham Chintalwar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ministry complaint

Hi @Mustehsan<mailto:[email-masked]>, @Jessie<mailto:[email-masked]>,

Please process a goodwill refund for following orders at the earliest (50 QAR per order).

Thanks,
Prathamesh

From: Sooraj Sudevan <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 30, 2023 11:47 AM
To: Shubham Chintalwar <[email-masked]<mailto:[email-masked]>>; Prathamesh Kudalkar <[email-masked]<mailto:[email-masked]>>
Cc: Taha Mostafa <[email-masked]<mailto:[email-masked]>>
Subject: RE: Ministry complaint

Dear @Shubham<mailto:[email-masked]>

Customer has placed 2 orders of above QAR 300, Kindly do the needful.

Order: 4723010825- QAR 308.39
             4723013467- QAR 300

Best regards
Sooraj Sudevan
50736602
From: Shubham Chintalwar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 29, 2023 2:37 PM
To: Sooraj Sudevan <[email-masked]<mailto:[email-masked]>>; Prathamesh Kudalkar <[email-masked]<mailto:[email-masked]>>
Cc: Taha Mostafa <[email-masked]<mailto:[email-masked]>>
Subject: FW: Ministry complaint

Dear Sooraj,

Ask Customer to place the order above QAR 300 and share order number.

@Prathamesh Kudalkar<mailto:[email-masked]> – Kindly Approve for Goodwill refund (QAR50/ order) against these order.

Regards,
Shubham Chintalwar
+974 77963576

From: Shubham Chintalwar
Sent: Wednesday, March 29, 2023 2:26 PM
To: Prathamesh Kudalkar <[email-masked]<mailto:[email-masked]>>
Subject: FW: Ministry complaint

Hi,

CP50 GV is on all products. We faced one ministry complaint.
Kindly activate for all products.

Regards,
Shubham Chintalwar
+974 77963576

From: Taha Mostafa <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 29, 2023 2:02 PM
To: Shubham Chintalwar <[email-masked]<mailto:[email-masked]>>
Subject: Ministry complaint

Dear Shubam
As discussed pl check this complaint filed in ministry. She complained against the Qr.50 code GV as per the ministry permission. Call and close immediately and update me
Rgs
Taha
55455921
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