Subject: RE: With reference to multiple D-Sats on same ticket
From: Mohd Imran <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 28 Mar 2023 09:20:19 +0000

Hi Manish,

Let’s discuss this in the upcoming calibration on Thursday.

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Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Manish Kumar <[email-masked]>
Sent: Monday, 27 March 2023 8:27 PM
To: Mohd Imran <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; deeksha <[email-masked]>
Subject: With reference to multiple D-Sats on same ticket

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Hi Imran,

Please let us know if we can close the cases after resonding on it where we have already got a survey from the customer to avoid multiple D-sats on the same case.

Also kindly note that we have noticed majority of D-sats we are getting on the below issues.

Delivery of wrong item, Damaged/incomplete item, On validation cancelled and Nil pick/partial cancellation.

Looking forward for your suggestion on the same.

Thank you for your help.

Regards,
Manish

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