Subject: RE: INCOMPLETE CUSTOMER DETAILS-22-MAR-23
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Mohammed Athar (TCS)" <[email-masked]>, Malik Ismail <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, "Rohit Kamath (TCS)" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 28 Mar 2023 07:28:51 +0000

Thank you!

[A picture containing text, clipart  Description automatically generated]

Jessie Caparas
Team Leader
+971 4 5172087
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, March 28, 2023 11:24 AM
To: Jessie Caparas <[email-masked]>
Cc: Mohammed Athar (TCS) <[email-masked]>; Malik Ismail <[email-masked]>; Mohamed Mahmoud <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Rohit Kamath (TCS) <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: INCOMPLETE CUSTOMER DETAILS-22-MAR-23

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Jessie,

PFB, we have contacted the customers on the following tickets:

Ticket
Order Nr.
5915189
6181316230
5915222
6801857018
5915251
6811608533
5915267
6808348486
5915288
6807275692
5915302
6808186906
5915312
6803361904
5915319
6189291034
5915330
6806152007

Regards,
Apoorv
________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohamed Mahmoud" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Rohit Kamath, TCS" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 23, 2023 6:48:04 PM
Subject: RE: INCOMPLETE CUSTOMER DETAILS-22-MAR-23

@Nikhil Bishnoi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>

Can you please check for non-home.

[A picture containing text, clipart    Description automatically generated]

Jessie Caparas
Team Leader
+971 4 5172087
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 22, 2023 6:18 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>; HCCustomer Carefloor <[email-masked]<mailto:[email-masked]>>; KSA CCCTeamLeaders <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Cc: Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Tarek Mohamedali <[email-masked]<mailto:[email-masked]>>; Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>; Ismail Aboukhater <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Momen Elmassry <[email-masked]<mailto:[email-masked]>>
Subject: INCOMPLETE CUSTOMER DETAILS-22-MAR-23

Hi All,

Please provide the correct bank details for the below orders to re-process the refund.

Note: If no details are received in 3 working days will close the tickets

Order Nr.
Ticket
CONCEPT
REJECTION REASON
6181316230
9072000
MAX
INVALID ACCOUNT DETAILS
6801857018
9232467
CP
Account name is mismatch
6811608533
9311004
MAX
Single Name
6804525733
9308009
HC
INVALID bank details
6808348486
9308007
BS
INVALID IBAN
6807275692
9310000
MAX
Name is Mismatch
6810891699
9309000
HC
INVALID bank details
6811103869
9308004
HB
INVALID bank details
6808591860
9308005
HC
INVALID bank details
6803865693
9308002
HC
INVALID bank details
6808186906
9302000
CP
Single Name
6803361904
9300004
CP
INVALID IBAN
6189291034
9297003
MAX
Single Name
6806152007
9299000
CP
Account name is mismatch

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com