Subject: Remarks not updated - Goodwill refund (LSM)
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 27 Mar 2023 10:16:49 +0000

Hi All,

Team is not putting proper remarks while processing goodwill refunds, below are the agent-wise details with the number of refunds processed for this financial year.

Do share feedback, with all the agents and keep a check on this for future reference. As goodwill proceeded without remarks will be considered as a SOP violation.

Attached is the data dump for your reference.

Agent name
LSM
Mohammed Murshed
317
Reenad Alosaimi
305
elharith.elsiddig
203
Khalid Alamri
198
Apoorv
153
Abdulrahman Alqumea
65
Abdulmajeed Alanzy
58
Nikhil Bishnoi
46
Afnan Eyad
31
Alanoud Alotaibi
28
Latifa Alsunaidi
26
Hessah Alsufayyan
19
Hilah Alolayan
15
Bidipta Dutta
13
Budoor Alhodaibi
13
Rashid Rashoud
13
Modhi Alanzi
10
Batool Alotibi
9
Mohd Elbadri
8
Safa Mursel
3
samer.salmeh
2
Manish Kumar
1
Zaid Ahmad
1
Grand Total
1537

[Logo  Description automatically generated]
Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

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