Subject: Order is not reflecting in Hybris
From: Prachi Sharma <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 26 Mar 2023 04:28:37 -0700 (MST)

Hi team, 

Problem statement: Drop payment 
Order ID: 9419065288 
Balance deducted : 7.05 AED 
Customer email address: [email-masked] 

Issue description: Customer mentioned that on the Order No. 9419065288 was not successful and the amount of 7.05 AED got deducted from Shukran wallet and not reverted yet. Jira team was unable to find the order. Kindly check and do the needful. 

Thank you for your help! 

Thank You, 
Prachi