Subject: RE: Refund To Original Payment - 1704758855
From: Riyas Muhammad <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Ansari Mustak <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, Akramullah Khan <[email-masked]>
Date: Sun, 29 Jan 2023 12:44:26 +0000

Dear Nikhil,

Refund was successfully processed on 09th Jan

Regards
Riyas | Landmark Oman

From: Nikhil Bishnoi <[email-masked]>
Sent: 13 January 2023 10:21
To: Riyas Muhammad <[email-masked]>
Cc: Ansari Mustak <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Harshita Parmar <[email-masked]>; Akramullah Khan <[email-masked]>
Subject: Re: Refund To Original Payment - 1704758855

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Riyas,

Kindly assist to resolve this concern. The hybris ticket 06006006 is pending since Jan 03. Kindly transfer the amount of OMR 22.10 to the customer's Oman Net account.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Akramullah Khan" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Riyas Muhammad" <[email-masked]<mailto:[email-masked]>>, "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 January, 2023 12:53:58
Subject: RE: Refund To Original Payment - 1704758855

Dear Nikhil,

I had already raised ticket REL-165201 to clear my credit with value 22.100 balance amount 3.550 should be left in my credit as it is shukran points

In your ticket full amount is removed please raise new ticket and ask team to add back 3.550 in my credit.

22.100 OMR will be refinded in Bank which is orginla payment.

@Riyas Muhammad<mailto:[email-masked]> FYI for tickpool 06006006

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 8, 2023 10:45 AM
To: Akramullah Khan <[email-masked]<mailto:[email-masked]>>; Riyas Muhammad <[email-masked]<mailto:[email-masked]>>; Ansari Mustak <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund To Original Payment - 1704758855

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us with the below request to re-process the cancelled refund from My Credits of OMR 25.65 (PFA) back to original mode of payment OmanNet.

The Hybris ticket 06006006 was created on Jan 03.

Thank you for your help.

Regards,
Nikhil.

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Akramullah Khan" <[email-masked]<mailto:[email-masked]>>, "Riyas Muhammad" <[email-masked]<mailto:[email-masked]>>, "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 4 January, 2023 08:35:33
Subject: Re: Refund To Original Payment - 1704758855

Hi Team,

Kindly assist us with the below request to re-process the cancelled refund from My Credits of OMR 25.65 (PFA) back to original mode of payment OmanNet.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 3 January, 2023 14:03:03
Subject: Refund To Original Payment

Hi Team,

With reference to the ticket id : 5513918

The customer has contacted us on 28 Dec 2022 regarding the refund as he paid with (OMANNET).

Jira has removed his MC please check and do the needful

Jira ID: 164874

Order Number : 1704758855

Date : Dec 7, 2022

Amount : OMR 22.10

Kindly check the attached for your reference.

Regards.
Bahashwan.

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com