Subject: Amount deducted: Order ID: 1711396488
From: Manish Kumar <[email-masked]>
To: Ansari Mustak <[email-masked]>
Cc: Akramullah Khan <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 29 Jan 2023 01:36:18 -0700 (MST)

Dear Team, 

The customer has arealdy contacted his bank and they are asking for ARN, Kindly assist us with the same. 

Problem Statement: Deduction against On Validation Canceled Order 

Order ID: 1711396488 
Deducted Amount: OMR3.25 

Payment Mode: Omannet 

Assistance Required: Refund the Amount 

The customer placed orders which have not been processed successfully and as per him the amount has been deducted 

Thank & Regards, 
Manish