Subject: RE: Audit Report: Jan 15 - Jan 21, 2023
From: Nashwa Elshafey <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Bidipta Dutta <[email-masked]>, Safa Mursel <[email-masked]>, Manish Kumar <[email-masked]>, Mohd Imran <[email-masked]>, Nikhil Bishnoi <[email-masked]>, deeksha <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Tue, 24 Jan 2023 08:38:26 +0000

Hi Apoorv,

Please make sure to share the reports with right audit date as per the report cycle :

  *   Report cycles should be as follow :

     *   Week 1 report should include only the calls fallen between 1st to 7th  each month & to be shared by 9th
     *   Week 2 report should include only the calls fallen between 8th to 15th each month & to be shared by 17th
     *   Week 3 report should include only the calls fallen between 16th to 23rd each month & to be shared by 25th
     *   Week 4 report should include only the calls fallen between 24th to 31th each month & to be shared by 2nd
Any calls will be in the reports not within the mentioned dates will be removed from the report and it will not be considered on the score, Audits should be within the week cycle not for previous weeks.

The previous report need to be corrected and shared again on time including the audits as per the cycle ,So please stick to the shared dates for better analysis

Thanks,
Nashwa

From: Apoorv Joshi <[email-masked]>
Sent: Monday, January 23, 2023 10:40 AM
To: Mohd Imran <[email-masked]>
Cc: Bidipta Dutta <[email-masked]>; Safa Mursel <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; deeksha <[email-masked]>; Nashwa Elshafey <[email-masked]>
Subject: Audit Report: Jan 15 - Jan 21, 2023

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Hi Team,

PFA audits between Jan 15 - Jan 21, 2023

Regards,
Apoorv
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