Subject: RE: #DO suspected fake product ( MAX SHOES ) ( ref#54/2023)
From: Tanveer Abbas <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Prakash Iyangar <[email-masked]>, Malik Ismail <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Dharmendra Swain <[email-masked]>, Valeriia Sierikova <[email-masked]>, Rathnaker Shetty <[email-masked]>
Date: Mon, 23 Jan 2023 14:57:16 +0000

Hi Manish

Hope all is well

For your update, our team has contacted concerned person from JSMO and mentioned issues are resolved.

Thanks & Regards

Tanveer
Max Jordan
Tel +962 798403307

From: Manish Kumar <[email-masked]>
Sent: Monday, January 23, 2023 5:32 PM
To: Rathnaker Shetty <[email-masked]>
Cc: Akshay Berry <[email-masked]>; Prakash Iyangar <[email-masked]>; Tanveer Abbas <[email-masked]>; Malik Ismail <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Dharmendra Swain <[email-masked]>; Valeriia Sierikova <[email-masked]>
Subject: Re: #DO suspected fake product ( MAX SHOES ) ( ref#54/2023)

Some people who received this message don't often get email from [email-masked]. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

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Dear Team,

We have received one more case# 5618213, regarding the BK: Suspected fake product (MAX (Reference:96/2023) from Jordan Standards and Metrology Organization (JSMO) for another item.

Below are the sender details, kindly look into the matter and action it accordingly.

"Dear Mr./ Mrs.
We are The Jordan Standards and Metrology Organization (JSMO), a governmental institution in Jordan.
JSMO is responsible for the inspection of goods at borders and in the local markets.
We found products that are carrying your trademark.
It would be highly appreciated if you check the attached files to inform us if it shows a genuine or fake product/s.

Kindly note that the period to check the authenticity of the product/s is five working days starting from the date of sending the enquiry. Otherwise, we have to proceed as per our established procedures.
If you need further information, or you need more time for the investigation, a short notice from your side within the five days period is needed.

Best Regards

Bayan AlKhresha
Jordan Standards & Metrology Organization
Notification, verification & anti-counterfeit Unit

Jordan Standards And Metrology Organization (JSMO)
Dabouq area, #50 Khair Al-Din Al-Ma ani St.
P.O. box 941287 Amman - 11194 Jordan
Amman – Jordan

Phone : +962 6 5301225 / Ext: 1024
Fax      : +962 6 5301249

E-mail :  [email-masked]
Website : www.jsmo.gov.jo"

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]>
To: "Rathnaker Shetty" <[email-masked]>
Cc: "Akshay Berry" <[email-masked]>, "prakash iyangar" <[email-masked]>, "Tanveer Abbas" <[email-masked]>, "malik ismail" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Dharmendra Swain" <[email-masked]>, "Valeriia Sierikova" <[email-masked]>
Sent: Thursday, January 19, 2023 8:27:47 PM
Subject: Re: #DO suspected fake product ( MAX SHOES ) ( ref#54/2023)

Dear Rathnaker,

Thank you for your response.

Please find the below complaint statement and also the attachments are included.
Dear Mr./ Mrs.

We are The Jordan Standards and Metrology Organization (JSMO), a governmental institution in Jordan.
JSMO is responsible for the inspection of goods at borders and in the local markets.
We found products that are carrying your trademark.
It would be highly appreciated if you check the attached files to inform us if it shows a genuine or fake product/s.

Kindly note that the period to check the authenticity of the product/s is five working days starting from the date of sending the enquiry. Otherwise, we have to proceed as per our established procedures.

If you need further information, or you need more time for the investigation, a short notice from your side within the five days period is needed.

Best Regards

Eng. Duaa Otoum

Jordan Standards & Metrology Organization
Notification, verification & anti-counterfeit Unit

Dabouq area, #50 Khair Al-Din Al-Ma ani St
P.O. box 941287 Amman - 11194 Jordan
Amman – Jordan
Phone : +962 6 5301225
Fax      : +962 6 5301249
Website: www.jsmo.gov.jo
Email:     [email-masked]

Regards,
Manish
________________________________
From: "Rathnaker Shetty" <[email-masked]>
To: "Manish Kumar" <[email-masked]>
Cc: "Akshay Berry" <[email-masked]>, "Manish Kumar" <[email-masked]>, "prakash iyangar" <[email-masked]>, "Tanveer Abbas" <[email-masked]>, "malik ismail" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Dharmendra Swain" <[email-masked]>, "Valeriia Sierikova" <[email-masked]>
Sent: Thursday, January 19, 2023 8:11:37 PM
Subject: RE: #DO suspected fake product ( MAX SHOES ) ( ref#54/2023)

Hi Manish,

Can you please forward the original mail received from JSMO Jordan with their mail ID .
In the bottom of this mail its mentioned that they have attached some files. Please forward the same mail so that we can check with our clearing team

Rgds.
Rathnaker

From: Lloyd Rudolph Maistry <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 19, 2023 1:27 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>; Tanveer Abbas <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: #DO suspected fake product ( MAX SHOES ) ( ref#54/2023)

@Tanveer Abbas<mailto:[email-masked]> would be the right person speak with.

Thanks

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 19, 2023 1:18:55 PM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>; Lloyd Rudolph Maistry <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: #DO suspected fake product ( MAX SHOES ) ( ref#54/2023)

Hi @Lloyd Rudolph Maistry<mailto:[email-masked]>,

Could you please assist to loop the concerned person from Jordan for the below issue.

Authorities are following up and sending reminders.

Regards,

[Image removed by sender. Logo    Description automatically generated]

Akshay Berry

Vendor Support & Escalations Specialist

T: +971 4 5172125

Landmark Group HQ, Marina, Dubai, UAE

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 19, 2023 11:52 AM
To: Prakash Iyangar <[email-masked]<mailto:[email-masked]>>; Bala Subramaniam <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: #DO suspected fake product ( MAX SHOES ) ( ref#54/2023)

CAUTION: External email sender. Use care when clicking on links or opening attachments!

+ [email-masked]<mailto:[email-masked]>

Dear Team,

Kindly look into the matter and do the necessary action accordingly.

Thank you for your help.

Regards,
Manish

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "prakash iyangar" <[email-masked]<mailto:[email-masked]>>
Cc: "malik ismail" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 18, 2023 6:33:23 PM
Subject: #DO suspected fake product ( MAX SHOES ) ( ref#54/2023)

Dear Prakash,

We are received 3rd reminder today on the below ticket id from ordan Standards and Metrology Organization (JSMO).

https://landmarkgroupservice.freshdesk.com/a/tickets/5579683<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fa%2Ftickets%2F5579683&data=05%7C01%7Clloyd.maistry%40landmarkgroup.com%7C17c619175a224f6eac6708daf9fe305c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638097167372001284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=03UboM882GQZsj%2F0rMjS%2F5%2B5pOdXfJXGIeFmID0EH4c%3D&reserved=0>

Please find the below concern statement received and take the necessary action.

"Dear Mr./ Mrs.

We are The Jordan Standards and Metrology Organization (JSMO), a governmental institution in Jordan.

JSMO is responsible for the inspection of goods at borders and in the local markets.

We found products that are carrying your trademark.

It would be highly appreciated if you check the attached files to inform us if it shows a genuine or fake product/s.

Kindly note that the period to check the authenticity of the product/s is five working days starting from the date of sending the enquiry. Otherwise, we have to proceed as per our established procedures.

If you need further information, or you need more time for the investigation, a short notice from your side within the five days period is needed."

Thank You,

Max Support Team

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com