Subject: Re: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Khalid <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 22 Jan 2023 03:06:43 -0700 (MST)

Dear Malik, 

Kindly assist us further in getting the refund processed against the below return. 

Problem Statement: Process refund in Paypal 

Order id: 9408752001 

Order date: Jan 3, 2023 

Refund amount: ​AED 78.8529 

Payment method: Paypal 

Issue description: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris. Jira team is telling that please check with finance team for paypal related refunds. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammad Khalid" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, January 19, 2023 6:58:49 PM 
Subject: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris 

Hi Team, 

Please assist us with this. 

Problem Statement: Process refund in Paypal 

Order id: 9408752001 

Order date: Jan 3, 2023 

Refund amount: ​AED 78.8529 

Payment method: Paypal 

Issue description: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris. Jira team is telling that please check with finance team for paypal related refunds. 

Kindly check the issue and do the needful. 

Thanks for your help! 
Mohammad Khalid