Subject: RE: void action failure Orders - KSA
From: Saeed Khawaldeh <[email-masked]>
To: Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ali Mkhaimer <[email-masked]>, Mohammad Tarabishi <[email-masked]>, ccbackoffice <[email-masked]>
Date: Wed, 18 Jan 2023 14:08:46 +0000

Hi Malik,

Same was shared with the BO agents, thank you.

Kind Regards,

Saeed Al Khawaldeh
Contact Center Team Leader

T: +962 6 500 1333

F: +962 6 500 1334

M: +962799 741588

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Malik Ismail [mailto:[email-masked]]
Sent: Wednesday, January 18, 2023 9:53 AM
To: Apoorv Joshi; Manish Kumar; Ali Mkhaimer; Mohammad Tarabishi; ccbackoffice
Subject: void action failure Orders - KSA

Hi Team,

Attached cancelled orders with pending refund due to tech issue. Already shared with Checkout team to process refund.

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Malik Ismail
Digital Team | Landmark Group
T: +97145172086

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