Subject: Re: Process the refund in OMANNET - 1703424278
From: Nikhil Bishnoi <[email-masked]>
To: Akramullah Khan <[email-masked]>, Riyas Muhammad <[email-masked]>, Ansari Mustak <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, Mohammad Khalid <[email-masked]>
Date: Thu, 12 Jan 2023 00:58:58 -0700 (MST)

Hi Team, 

The Jira team has confirmed that the refund is not processed to My Credits. Kindly find attached confirmation and process the refund to Oman Net. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Akramullah Khan" <[email-masked]>, "Riyas Muhammad" <[email-masked]>, "Ansari Mustak" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Mohammad Khalid" <[email-masked]> 
Sent: Sunday, 8 January, 2023 14:23:23 
Subject: Fwd: Process the refund in OMANNET - 1703424278 

Hi Team, 

The Jira team has confirmed that the refund is not processed to My Credits. Kindly find attached confirmation and process the refund to Oman Net. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohammad Khalid" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 8 January, 2023 14:02:09 
Subject: Process the refund in OMANNET 

Hi Team, 

Please assist us with this. 

Problem Statement: Process refund in OMANNET 

Order id: 1703424278 

Order date: Nov 29, 2022 

Refund amount: ​OMR 12.8 

Payment method: OMANNET 

Issue description: The customer wants the refund to be processed to his card (OMANNET), as per the Jira team Please proceed to refund the customer to OMANNET as My credit amount is not added to the customer. Please transfer the amount to the OMANNET. Kindly check the attached screenshot. 

Thanks for your help! 
Mohammad Khalid