Subject: Refund not processed
From: Mohammad Khalid <[email-masked]>
To: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 11 Jan 2023 02:10:45 -0700 (MST)

Hi Team, 

Please assist us with this. 

Problem Statement: Refund not Processed in OMANNET 

Order id:1708975524 

Order date: Jan 4, 2023 

Refund amount: OMR 2.4 

Hybris Ticket id : 06009001 

Payment method: OMANNET 

Issue description: Customer cancelled the above mentioned order on the same date of order but the refund is still not processed. Hybris ticket is already rasied. 

Kindly check and do the needful. 

Thanks for your help! 
Mohammad Khalid