Subject: Re: Alternate Phone Number
From: Manish Kumar <[email-masked]>
To: Amal Mohammed <[email-masked]>
Cc: jessie caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Hiba Haratti <[email-masked]>, escalations dxbteam <[email-masked]>, Shamsa AlRashdi <[email-masked]>
Date: Mon, 9 Jan 2023 02:33:44 -0700 (MST)

Dear Amal, 

We have asked the cx to share his alternate contact number for below orders on freshdesk and will update under the same ticket ids. 

Order id - 1708324419 : ticket id 5565540 
Order id - 1708484088 : ticket id 5565558 
Order id - 1708663188 : ticket id 5565581 

Thank you for your help. 

Regards, 
Manish 

From: "Amal Mohammed" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "jessie caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Hiba Haratti" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shamsa AlRashdi" <[email-masked]> 
Sent: Monday, January 9, 2023 10:05:18 AM 
Subject: RE: Alternate Phone Number 

Dear Team, 

Please provide alternate phone numbers for the below order: 

Order no - 1708484088, AWB - LMK0010046132 

Order no - 1708663188, AWB - LMK0010046278 

Thanks and Regards, 

Amal Mohammed 

From: Amal Mohammed 
Sent: 08 January 2023 12:41 
To: Manish Kumar <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Hiba Haratti <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shamsa AlRashdi <[email-masked]> 
Subject: RE: Alternate Phone Number 

Dear Team, 

Please provide alternate phone numbers for the below order: 

Order no - 1708324419, AWB - LMK0010046434 

Thanks and Regards, 

Amal Mohammed 

From: Amal Mohammed 
Sent: 02 January 2023 12:10 
To: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Hiba Haratti < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shamsa AlRashdi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Alternate Phone Number 

Dear Team, 

Please provide alternate phone numbers for the below order: 

Order no - 1706826404 , AWB - LMK0010044776 

Thanks and Regards, 

Amal Mohammed 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 14 December 2022 11:28 
To: Amal Mohammed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Hiba Haratti < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Alternate Phone Number 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Amal, 

Please note that we have ask the cx to share his alternate contact number, and once we will received the details, will share to the courier team as per the escalation matrix. 

Order no - 1703655442, AWB - LMK0010040457 We already asked for the contact number under ticket id: 5420865, followed up again today. 

Order no - 1704327673, AWB - LMK0010041953, Mail not delivered to cx as the cx's email id : [ mailto:[email-masked] | [email-masked] ] as mentioned on hybris came out to be does not exist,under ticket id :5456233 
Order no - 1704758962, AWB - LMK0010042811 Customer has shared contact number : 96606410 

Order no - 1704273878, AWB - LMK0010041830 We already asked for the contact number under ticket id:5456248, followed up again today. 

Please feel free to reachus back if in case you need more details. 

Thanks & Regards, 
Manish 

From: "Amal Mohammed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Hiba Haratti" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 14, 2022 12:10:57 PM 
Subject: RE: Alternate Phone Number 

Dear Team, 

Please provide alternate phone numbers for the following orders: 

Order no - 1703655442, AWB - LMK0010040457 

Also kindly update on the below orders shared previously: 

Order no - 1704327673, AWB - LMK0010041953 

Order no - 1704758962, AWB - LMK0010042811 
Order no - 1704273878, AWB - LMK0010041830 

Thanks and Regards, 

Amal Mohammed 

From: Amal Mohammed 
Sent: 13 December 2022 12:16 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Hiba Haratti < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Alternate Phone Number 

Dear Team, 

Please provide alternate phone numbers for the following orders: 

Order no - 1704327673, AWB - LMK0010041953 

Order no - 1704758962, AWB - LMK0010042811 
Order no - 1704273878, AWB - LMK0010041830 

Thanks and Regards, 

Amal Mohammed 

From: Hiba Haratti < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 12 December 2022 13:18 
To: Amal Mohammed < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Wrong mobile numbers 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Amal , 

Kindly provide an alternative mobile number for the orders below: 

LMK0010042811 
LMK0010041830 

Thank you and best regards 

Hiba 

Get [ https://aka.ms/o0ukef | Outlook for iOS ] 

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