Subject: RE: Re-process refund back to Benefit - 7805999192
From: Mohmed Ghadiyali <[email-masked]>
To: Ajith Palakandy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Sun, 8 Jan 2023 10:12:11 +0000

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Sunday, January 8, 2023 1:03 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Harshita Parmar <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Re-process refund back to Benefit - 7805999192

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 6.38

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
12/16/2022 16:41
'677950
'BENEFIT
'507422
1 - Purchase
'048
'14.63
'CAPTURED
'00
'7805999192

Thanks & Regards
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 8, 2023 6:11 AM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Re-process refund back to Benefit - 7805999192

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us to get an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 3 January, 2023 14:18:52
Subject: Re-process refund back to Benefit  - 7805999192

Hi Team,

Please assist us with this.

Problem Statement: Refund Follow Up - Remove My Credit
Order id: 7805999192
Order date: Dec 16, 2022
Refund amount: 6.38 BHD
Payment method: BENEFIT

Issue description: The customer wants the amount to be in her bank account (BENEFIT), and we have raised it to Jira under this link https://landmark.atlassian.net/browse/REL-164913, and the Jira team informed us that the amount has been removed, so please check and do the needful.

Thanks for your help!
Regards,

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