Subject: RE: Omannet transfer: Order number : 1702100326
From: Riyas Muhammad <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Harshita Parmar <[email-masked]>, Ansari Mustak <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Akramullah Khan <[email-masked]>
Date: Sun, 8 Jan 2023 04:37:08 +0000

Dear Manish,

Refund was successfully processed on 03rd Jan

Regards
Riyas | Landmark Oman

From: Manish Kumar <[email-masked]>
Sent: 07 January 2023 08:36
To: Escalations Dxbteam <[email-masked]>
Cc: Riyas Muhammad <[email-masked]>; Apoorv Joshi <[email-masked]>; Harshita Parmar <[email-masked]>; Ansari Mustak <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Akramullah Khan <[email-masked]>
Subject: Re: Omannet transfer: Order number : 1702100326

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Team,

Kindly assist us to get an update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Akramullah Khan" <[email-masked]<mailto:[email-masked]>>
To: "Riyas Muhammad" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 29, 2022 3:33:37 PM
Subject: RE: Omannet transfer: Order number : 1702100326

Dear @Riyas Muhammad<mailto:[email-masked]>,

Created ticket pool for below refund.

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 26, 2022 11:21 AM
To: Ansari Mustak <[email-masked]<mailto:[email-masked]>>; Akramullah Khan <[email-masked]<mailto:[email-masked]>>; Riyas Muhammad <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Omannet transfer: Order number : 1702100326

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us to get an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>, "Akramullah Khan" <[email-masked]<mailto:[email-masked]>>, "Riyas Muhammad" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 23 December, 2022 19:14:13
Subject: Re: Omannet transfer: Order number : 1702100326

Hi Team,

Kindly assist us to get an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Akramullah Khan" <[email-masked]<mailto:[email-masked]>>, "Riyas Muhammad" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 18 December, 2022 13:11:41
Subject: Omannet transfer: Order number : 1702100326

Dear Ansari,

Kindly assist us to below request to remove the amount from My credit and transfer it to original mode of payment as per the cx request.

As per Jira team they need approval to remove the amount from My credit - https://landmark.atlassian.net/browse/REL-164022

Order number : 1702100326
AWB:  42726244363
Amount : 18.78 OMR
Date of the refund : 12/12/22

As per the cx, she wants the refund for the for the RMA 1003631381, to be transferred to the account. But it has been credited to my credit wallet.

We need approval to remove the amount form the credit.

Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com