Subject: Re-process refund from My Credits to Benefit - 7803555468
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, Sayed Humera <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 6 Jan 2023 04:58:06 -0700 (MST)

Hi Team, 

Kindly assist in re-processing the refund to BENEFIT as Jira team has confirmed that they have deactivated My Credits. PFA screenshot of Jira confirmation. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Sayed Humera" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 6 January, 2023 16:04:41 
Subject: My credit transfer 

Hi Team, 

Problem Statement: Refund Follow Up 

Order id: 7803555468 

Order date: Nov 30, 2022 

Refund amount: BHD5.2 

Payment method: BENEFIT 

Issue description: With regards to Order iID 7803555468, the customer has paid thru BENEFIT, but the refund was processed to My Credits. Now, we request you to deactivate BHD 5.2 from My Credits and reprocess to BENEFIT so pleas transfer the amount from her My Credit to benefit 

Thanks for your help! 

Regards,