Subject: Amount deducted for order number 7806490150
From: Reena Kumari <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 6 Jan 2023 03:42:08 -0700 (MST)

Hi Team, 

customer has placed the order on Dec 20, 2023 and the order number: 7806490150 has not been placed successfully as the payment from your credit card used has been unsuccessful however customer is reporting that "This amount has not been reversed or refunded to my bank account since then. My bank statements show a double debit towards Al Rashid Group, one for the unsuccessful order and one for the order I placed soon after". Please find the attachments share by customer. 

Kindly look into it and do needful. 

Regards, 
Reena