Subject: Re: Transfer to original payment - 7804197474
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, escalations dxbteam <[email-masked]>, Harshita Parmar <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 5 Jan 2023 06:35:09 -0700 (MST)

Dear Malik, 

Kindly confirm if the refund has been processed to the benefit account in order to resovle this case. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Sent: Tuesday, January 3, 2023 1:07:46 PM 
Subject: Re: Transfer to original payment - 7804197474 

Hi Malik, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Malik Ismail" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Sent: Wednesday, 28 December, 2022 17:06:52 
Subject: RE: Transfer to original payment - 7804197474 

Hi [ mailto:[email-masked] | 
@Nikhil Bishnoi ] , 

Refund under process. attached 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Wednesday, December 28, 2022 1:47 PM 
To: Malik Ismail <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harshita Parmar <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Mohmed Ghadiyali <[email-masked]> 
Subject: Re: Transfer to original payment - 7804197474 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Malik, 

Kindly assist in processing the refund back to the original mode of payment. The amount of BHD 4.5 was removed from My Credits (PFA). 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Abdullah, Bahashwan" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 26 December, 2022 14:07:06 
Subject: Re: Transfer to original payment 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Abdullah, Bahashwan" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 23 December, 2022 19:25:56 
Subject: Re: Transfer to original payment 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Abdullah, Bahashwan" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 21 December, 2022 14:24:17 
Subject: Re: Transfer to original payment 

Hi Team, 

Kindly assist in processing the refund back to the original mode of payment. The amount of BHD 4.5 was removed from My Credits (PFA). 

Thank you for your help. 

Regards, 

Nikhil. 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 

Subject: RE: [#5476941] - inbound call 7804197474
From: Mohmed Ghadiyali <[email-masked]>
To: Ajith Palakandy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Splash <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Mon, 26 Dec 2022 11:10:46 +0000

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Monday, December 26, 2022 1:34 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; Splash <[email-masked]>
Subject: Re: [#5476941] - inbound call 7804197474

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 4.5

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

12/3/2022 21:10

'677950

'BENEFIT

'340629

1 - Purchase

'048

'4.5

'CAPTURED

'00

'7804197474

'202233745502262

'233751423372

'7

'37.131.106.221

'd25dd917-2c96-4e16-919d-8d2c74137808

'BENEFIT

Thanks & Regards,

Zeeshan

  _____

From: Splash <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 21, 2022 4:36 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#5476941] - inbound call 7804197474

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear team,

Kindly note we need your support to transfer the amount to Benefit as the mycredit was deactivated.

Order:7804197474

Amount:BHD 4.5

Please check and do the needful.

Thank you in advance.

Best Regards,
mohammad almawaly

Thank You,
Splash Support Team

   On Tue, 20 Dec at 5:11 PM , Splash <[email-masked]<mailto:[email-masked]>> wrote:

   Dear team,

   Kindly note we need your support to transfer the amount to Benefit as the mycredit was deactivated.

   Order:7804197474

   Amount:BHD 4.5

   Please check and do the needful.

   Thank you in advance.

   Best Regards,
   mohammad almawaly

   5476941:1125156