Subject: Re: Non-LMG item return back to customer - 4929455
From: Nikhil Bishnoi <[email-masked]>
To: Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Thamilalagan <[email-masked]>, Aditya Manapuram <[email-masked]>, Sameer Hasan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Harshita Parmar <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 1 Jan 2023 07:19:04 -0700 (MST)

Hi Malik/Akshay, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Malik Ismail" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Cc: "Thamilalagan" <[email-masked]>, "Aditya Manapuram" <[email-masked]>, "Sameer Hasan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, 28 December, 2022 15:19:20 
Subject: Re: Non-LMG item return back to customer - 4929455 

Hi Malik/Akshay, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Akshay Berry" <[email-masked]> 
Cc: "Thamilalagan" <[email-masked]>, "Aditya Manapuram" <[email-masked]>, "Sameer Hasan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 25 December, 2022 21:45:52 
Subject: Re: Non-LMG item return back to customer - 4929455 

Dear Aksay, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Thamilalagan" <[email-masked]> 
Cc: "Aditya Manapuram" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Sameer Hasan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Saturday, December 24, 2022 7:20:02 PM 
Subject: Re: Non-LMG item return back to customer - 4929455 

Hi Thamilalagan, 

Yes the customer reported the issue in May and telling that he kept another item for the returns but the courier took this item as well with it. The WH team has confirmed handing over the item to you under child ticket 4321704 (PFA screenshot). The customer is complaining that till now his item was not returned back to him. 

The image of the item (1) is shared as an attachment. Kindly check and get the non-LMG item returned to the customer. The RVP is RP042922002851. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Thamilalagan" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Aditya Manapuram" <[email-masked]> 
Cc: "Akshay Berry" <[email-masked]>, "Sameer Hasan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Saturday, 24 December, 2022 13:22:09 
Subject: RE: Non-LMG item return back to customer - 4929455 

Hi Nikhil, 

Kindly share the correct RVP ID, the mentioned ID is unable to track in the system. As per that ID, it was from April,2022 month. 

Regards, 

Thamil 

OLM-UAE 

+971-542454482 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Saturday, 24 December 2022 11:10 AM 
To: Thamilalagan M <[email-masked]>; Aditya Manapuram <[email-masked]> 
Cc: Akshay Berry <[email-masked]>; Sameer Hasan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Harshita Parmar <[email-masked]> 
Subject: Re: Non-LMG item return back to customer - 4929455 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Team, 

As per tracking ID (RP042922002851), the order was collected and returned to the warehouse. 

Order number: 9568222689 

RMA: 1002519927 

Kindly note that the customer returned a non-lmg item, please return the item to the customer ASAP. 

As per the WH the items already handed over to your custody under the child ticket id 4321704. Kindly confirm whether the item was returned back to the customer. 

The image of the item is shared for your reference. Looking forward to hearing from you. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Sameer Hasan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 20 December, 2022 08:53:41 
Subject: Fwd: Non-LMG item return back to customer - 4929455 

Hi Sameer, 

As per tracking ID (RP042922002851), the order was collected and returned to the warehouse. 

Order number: 9568222689 

RMA: 1002519927 

Kindly note that the customer returned a non-lmg item, please return the item to the customer ASAP. 

As per the WH the items already handed over to your custody, So please arrange 4321704. Kindly confirm whether the item was returned back to the customer. 

Looking forward to hearing from you. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "sameer hassan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 19 December, 2022 16:27:52 
Subject: Non-LMG item return back to customer - 4929455 

Hi Sameer, 

As per tracking ID (RP042922002851), the order was collected and returned to the warehouse. 

Order number: 9568222689 

RMA: 1002519927 

Kindly note that the customer returned a non-lmg item, please return the item to the customer ASAP. 

As per the WH the items already handed over to your custody, So please arrange 4321704. Kindly confirm whether the item was returned back to the customer. 

Looking forward to hearing from you. 

Regards, 

Nikhil. 

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