Subject: RRN for order id 9402898583
From: Nikhil Bishnoi <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>
Date: Wed, 28 Dec 2022 23:47:48 -0700 (MST)

Hi Team, 

Please provide RRN for order id 9402898583. 

Problem Statement: Refund Follow Up 
Order id: 9402898583 
Order date: Nov 27, 2022 
Refund amount: AED38.40 
Payment method: Visa 

Issue description: The refund has been processed successfully from our end on 12/4/22, but the customer is complaining that she did not receive it, We have pushed back the customer to check with the bank but still the customer is coming back. Therefore, please check and provide us with the RRN. 

Thanks for your help! 

Regards, 
Nikhil.