Subject: Re: Process refund in BENEFIT
From: Prachi Sharma <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Sat, 25 Mar 2023 22:48:40 -0700 (MST)

Kindly disregard the last email as this order is escalated. 

Thanks, 
Prachi 

From: "Prachi Sharma" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, March 26, 2023 11:16:25 AM 
Subject: Process refund in BENEFIT 

Hi Team, 

Please assist us with this. 

Problem Statement: My credit Removed, Process refund in BENEFIT 

Order id: 7815519906 

Order date: Feb 20 , 2023 

Refund amount: BHD 10.5 

Payment method: BENEFIT 

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT. 

Thanks for your help! 

Prachi Sharma