Subject: Fwd: Cannot find anything on hybris from email and contact no of customer
From: Nikhil Bishnoi <[email-masked]>
To: Ansari Mustak <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Samradh Chauhan <[email-masked]>
Date: Sat, 25 Mar 2023 08:04:40 -0700 (MST)

Hi Team, 

Please assist us with the below query. Thank you for your help. 

Regards, 
Nikhil. 

From: "Samradh Chauhan" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 21 March, 2023 14:27:24 
Subject: Cannot find anything on hybris from email and contact no of customer 

Customer details 
Email ID: [email-masked] 
Contact no: 95095074 
Transaction no: 466966 

The customer has complained that the customer placed an order but did not received any confirmation. 

On hybris we cannot find any order regarding the mentioned email and contact no 

The proof of transaction which customer has provided is also attached. 

Kindly assist on this issue on priority basis 

Regards, 
Samradh