Subject: Fwd: Process refund in BENEFIT - 7816421669
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Prachi Sharma <[email-masked]>
Date: Sat, 25 Mar 2023 07:52:56 -0700 (MST)

Hi Team, 

Please assist with the below query. Thank you for your help. 

Regards, 
Nikhil. 

From: "Prachi Sharma" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 22 March, 2023 18:04:45 
Subject: Process refund in BENEFIT 

Hi Team, 

Please assist us with this. 

Problem Statement: My credit Removed, Process refund in BENEFIT 

Order id: 7816421669 

Order date: Feb 26, 2023 

Refund amount: BHD 8.5 

Payment method: BENEFIT 

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT. 

Thanks for your help! 
Prachi Sharma