Subject: Re: FD Licenses - Ramadan Temp Users
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: saurabh <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, deeksha <[email-masked]>, malik ismail <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Date: Fri, 24 Mar 2023 00:44:52 -0700 (MST)

Hi Jessie, 

PFA the list of users for which we would require the licenses along with the groups and their roles. 

Thank you for your help. 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "malik ismail" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
Sent: Thursday, March 23, 2023 9:42:57 PM 
Subject: Re: FD Licenses - Ramadan Temp Users 

Hi Saurabh, 

yes - only the temporary licenses. 

Get [ https://aka.ms/o0ukef | Outlook for iOS ] 

From: Saurabh Dadu <[email-masked]> 
Sent: Thursday, March 23, 2023 7:24:41 PM 
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]> 
Cc: Deeksha Dadu <[email-masked]>; Malik Ismail <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Subject: Re: FD Licenses - Ramadan Temp Users 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 
HI Jessie, 

Thank you for your email. Yes this is the exact conversation you had with us. Just to understand now the number you quoted in your initial email to Apoorv is only for TEMP licenses and not grand total, correct? 

Saurabh Dadu 
LiveSalesman 
India: +91 120 4332621 x 17 
US: 1 240 949 2437 
Cell: +91 9810175203 

From: Jessie Caparas <[email-masked]> 
Sent: Thursday, March 23, 2023 8:28 PM 
To: Saurabh Dadu <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]> 
Cc: Deeksha Dadu <[email-masked]>; Malik Ismail <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Subject: RE: FD Licenses - Ramadan Temp Users 

Hi [ mailto:[email-masked] | 
@Saurabh Dadu ] 

This is the confirmation I got from your on WhatsApp 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Saurabh Dadu <[email-masked]> 
Sent: Thursday, March 23, 2023 5:41 PM 
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]> 
Cc: Deeksha Dadu <[email-masked]>; Malik Ismail <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Subject: Re: FD Licenses - Ramadan Temp Users 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Jessie, 

Thanks for your email. Just to confirm we had given you a forecast of 30 heads for 25 for RGCC. 

I am sending you the table from my last email to you. 

	

Total KSA 	

Total RGCC 

30 	

25 

30 	

25 

18 	

19 

18 	

19 

Please confirm. 

Kind regards, 

Saurabh Dadu 

LiveSalesman 

India: +91 120 4332621 x 17 

US: 1 240 949 2437 

Cell: +91 9810175203 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 23, 2023 11:36 AM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >; Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] >; Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FD Licenses - Ramadan Temp Users 

Hi Team, 

Please share a list of users that needs FRESHDESK & FRESHCHAT access & the groups where they will have access. 

This should be according to the heads we have forecasted. 

	

Team 	

Required for FD (combined for both teams) 	

Required for FC (combined for both teams) 		

	

LSM/Ithraa 	

18 	

10 		

		

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com