Subject: New Reply Received - Customer Complaint contact
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 16:09:17 +0000 (UTC)

Hi Manish Kumar,  The customer has responded to the ticket.  Customer Complaint contact   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear team, </div>
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<div class="MsoNormal">We have already resolved the issue from the store end. The mail was shared yesterday itself.</div>
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<div>From: Splash &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, March 21, 2023 6:29 PM<br>
<b>To:</b> Splash AbuSidra &lt;[email-masked]&gt;<br>
<b>Subject:</b> Customer Complaint contact</div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 5897643</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5897643<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span class="msoDel"><span>-</span></span>——<span lang="AR-SA" dir="RTL"></span></span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Manish Kumar :
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Team,<br>
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Kindly help us with cx email id or the order number if cx so that we can notify the cx and will check it with them.<br>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
Splash Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5897643:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044015375759'>attachment.eml</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5897643