Subject: Call back request
From: Samradh Chauhan <[email-masked]>
To: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 20 Mar 2023 02:04:01 -0700 (MST)

Hi Team, 

Item what customer had ordered is OOS for now. Please take the return & process refund. As per the approval we have already initiated the return for this item. 
Please do call customer & explain so that customer doesn’t get further annoyed. We request you to arrange a call back for this customer. 

Customer name: Ann Katriin Kehlmann 
Customer contact no: +971544785533 

Problem Statement: Wrong Product Delivered Again 
Order Date: Feb 19, 2023 
Order ID: 9415352849 
Tracking ID: FP021923002073 

Thank you 

Regards 
Samradh