Subject: Re: call back - Contact number: +96596077731
From: Manish Kumar <[email-masked]>
To: Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Mohammad Khalid <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mario Hisham <[email-masked]>, Saeed Khawaldeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 18 Mar 2023 08:44:18 -0700 (MST)

Dear Team, 

Please help us on the below call back request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Mohammad Khalid" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Mario Hisham" <[email-masked]>, "Saeed Khawaldeh" <[email-masked]> 
Sent: Thursday, March 16, 2023 5:31:52 PM 
Subject: Re: call back - Contact number: +96596077731 

Dear Team, 

Please help us on the below call back request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Saeed Khawaldeh" <[email-masked]>, "Mario Hisham" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Khalid" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, March 14, 2023 1:27:43 PM 
Subject: Re: call back - Contact number: +96596077731 

Dear Team, 

Please check the below and do the needful in order to close this case. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Saeed Khawaldeh" <[email-masked]>, "Mario Hisham" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohammad Khalid" <[email-masked]> 
Sent: Sunday, March 12, 2023 8:03:17 PM 
Subject: call back - Contact number: +96596077731 

Hi Team, 

Kindly arrange a call back for this customer. 

Customer Name: Faris abdulaziz 
Contact number: +96596077731 

With reference to the below order as per the delivery team the below address was updated however cx has reported that he has not received the delivery and requesting for a call back. 

Problem statement - As per Hybris order is delivered on 18th Feb 2023 but cx has not received. 

Order Number: 8413891737 
Order Created: 2/9/2022 

The cx is requesting to deliver this order on the below address, we request you to kindly check if if is possible to deliver the order on the below address. 

New Address: Block 6, street 41, house 7, Messila area, Hawally, KW 

Regards, 
Nikhil