Subject: RE: Drop Payment
From: Akramullah Khan <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>, Riyas Muhammad <[email-masked]>, Ansari Mustak <[email-masked]>, Venkatesh Krishnaswamy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Khalid <[email-masked]>
Date: Tue, 14 Mar 2023 06:42:44 +0000

Dear @Venkatesh Krishnaswamy<mailto:[email-masked]>

Can you please check on below on validation cancel and reply.

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
From: Nikhil Bishnoi <[email-masked]>
Sent: Tuesday, March 14, 2023 7:51 AM
To: Riyas Muhammad <[email-masked]>; Akramullah Khan <[email-masked]>; Ansari Mustak <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Mohammad Khalid <[email-masked]>
Subject: Fwd: Drop Payment

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us with below query. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Mohammad Khalid" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 March, 2023 20:10:50
Subject: Drop Payment

Hi Team,

Problem Statement: Amount has been deducted however order not placed.

Deduction Date : Mar 7, 2023
POS 164454-CenterPoint
Payment method : OMANNET
Amount : OMR4.20
cx's Name: Ejaz ahmad
cx's Email: [email-masked]<mailto:[email-masked]>

Assistance Required: Customer had placed and ordered on 3/7/23 1:15 PM but order was ON_VALIDATION_CANCELLED and the amount OMR4.20 has been deducted from the cx's account. Cx is complaining that he still did not receive the aforesaid amount in his account.

Kindly resolve the issue asap.

Regards,
Mohammad Khalid

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