Subject: Drop Payment
From: Mohammad Khalid <[email-masked]>
To: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 11 Mar 2023 07:40:50 -0700 (MST)

Hi Team, 

Problem Statement: Amount has been deducted however order not placed. 

Deduction Date : Mar 7, 2023 
POS 164454-CenterPoint 
Payment method : OMANNET 
Amount : OMR4.20 
cx's Name: Ejaz ahmad 
cx's Email: [email-masked] 
Assistance Required: Customer had placed and ordered on 3/7/23 1:15 PM but order was ON_VALIDATION_CANCELLED and the amount OMR4.20 has been deducted from the cx's account. Cx is complaining that he still did not receive the aforesaid amount in his account. 

Kindly resolve the issue asap. 

Regards, 
Mohammad Khalid