Subject: RE: [#5790768] - Late delivery
From: Mohammad Shababe Quamar <[email-masked]>
To: Reddy Prasad <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Jessie Caparas <[email-masked]>
Date: Fri, 10 Mar 2023 06:34:39 +0000

+++ @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Nikhil Bishnoi<mailto:[email-masked]> Please have a look into this and issue a warning letter to the agent. Why did they not follow the CS SOP?

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Reddy Prasad <[email-masked]>
Sent: Thursday, March 9, 2023 7:11 PM
To: Mohammad Shababe Quamar <[email-masked]>
Subject: FW: [#5790768] - Late delivery

Dear Shababe

Please inform exclude vendors in our communications to customers

Regards

Reddy Prasad

From: Farah Humaidan <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 9, 2023 9:47 AM
To: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>
Cc: m.alsaleh <[email-masked]<mailto:[email-masked]>>
Subject: FW: [#5790768] - Late delivery

CAUTION: External email sender. Use care when clicking on links or opening attachments!
HI Reddy,

Please check the below and note that LANDMARK team have started including us in internal emails between the customers

Kindly assist here to no include us
Best Regards,

Farah Humaidan
Customer Support Manager

<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FPostaPlusKWT%2F&data=05%7C01%7CFarah.Humaidan%40postaplus.com%7C47a0c76f5cbb489bfd7108dae02dbc72%7C8042961e95b84299abf9d2f82ed850e5%7C0%7C0%7C638068784296061674%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=3fcQ%2BdPic2F60ZfmUG2jbV5x91FZ7cVQ4daJxlrRxoc%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fpostaplus%2F&data=05%7C01%7CFarah.Humaidan%40postaplus.com%7C47a0c76f5cbb489bfd7108dae02dbc72%7C8042961e95b84299abf9d2f82ed850e5%7C0%7C0%7C638068784296061674%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=I5UkWz0Y46xcGD0R0qWACnIOi5M1cPgsWY%2F0LXm3PUk%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fplus_posta&data=05%7C01%7CFarah.Humaidan%40postaplus.com%7C47a0c76f5cbb489bfd7108dae02dbc72%7C8042961e95b84299abf9d2f82ed850e5%7C0%7C0%7C638068784296061674%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=uXIzgK8i0qjsi026xnrNTMlbpZh0%2FCHk8F3xkHJPlho%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpostaplus%2F&data=05%7C01%7CFarah.Humaidan%40postaplus.com%7C47a0c76f5cbb489bfd7108dae02dbc72%7C8042961e95b84299abf9d2f82ed850e5%7C0%7C0%7C638068784296061674%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=s0AEzpuKV5Yb5%2BkVLFJ%2F5iMf1cn2U8aG879APWI8DTU%3D&reserved=0>
Mobile: +965 97238957  Phone: +965 1881881  Ext: 3132

Location: Kuwait                                          Delivered Your Way

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 9, 2023 4:12 AM
To: [email-masked]<mailto:[email-masked]>
Cc: Hanan Abouzeid <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; KWI Customer Support <[email-masked]<mailto:[email-masked]>>; Farah Humaidan <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: [#5790768] - Late delivery

مرحبا  محمد،

شكرا لتواصلك مع ماكس.

تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.

نود اعلامكم انه تم ارجاع الطلب رقم 8417137400 الى مخازننا  وفي حال رغبتكم في الطلب نرجوا من حضرتكم الطلب مرة اخرى وناكد لكم عن توصيل الطلب في الوقت المحدد.
شكرا لتعاونكم وتفهمكم معنا.

لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.

شكرا لك،
فريق دعم ماكس.
5790768:1125156
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