Subject: Benefit transfer: order id 7816287068
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Mohmed Ghadiyali <[email-masked]>, escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Sun, 5 Mar 2023 01:39:22 -0700 (MST)

Hi Team, 

Kindly assist us in the below benefit transfer. 

Problem Statement: Refund Follow Up 

Case# 5755282 

Hybris ticket: 

Order id: 7816287068 
Order date: Feb 25, 2023 
Total amount: BHD 6.30 

Payment method: BENEFIT 

Issue description: The customer wants the amount to be refunded to her bank account (BENEFIT), so we have raised the issue to the Jira team under this link (https://landmark.atlassian.net/browse/REL-167687) and they confirmed to us that the amount has been removed from the customer's My Credit, so please check and do the needful. 

Thanks for your help! 

Regards, 
Manish