Subject: Re: Refund RRN 8414078350
From: Nikhil Bishnoi <[email-masked]>
To: Zai Haq <[email-masked]>
Cc: Manish Kumar <[email-masked]>
Date: Fri, 24 Feb 2023 07:50:44 -0700 (MST)

Hi Zai, 

Please ask the cx to wait for 7-14 days for the credit. The team as well not able to check this at their end and have to escalate this to the team, which takes time. Hence, they have asked us to inform the cx to wait for the time frame and then check with his bank. 

Regards, 
Nikhil. 

From: "Zai Haq" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, 23 February, 2023 21:43:37 
Subject: Refund RRN 8414078350 

Hi Team, 

With reference to order # 8414078350 RMA: [ callto:1003735975 | 1003893780 ] 

As per the hybris the refund has been done from our end on 15 -2-2023 . But customer is claiming that he has not received the refund. kindly check and provide us the RRN asap. 

We informed customer several times to check with the bank but customer is chasing us on chats and not agreeing to check with the bank. 

Regards, 
zai