Subject: RE: Call Back Request
From: Saeed Khawaldeh <[email-masked]>
To: Manish Kumar <[email-masked]>, Mario Hisham <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Khalid <[email-masked]>, "Rawan Barghouth" <[email-masked]>, Nour Hanayneh <[email-masked]>
Date: Thu, 16 Feb 2023 16:03:06 +0000

Dear Manish,

The customer was contacted and issue resolved.

Kind Regards,

Saeed Al Khawaldeh
Contact Center Team Leader

T: +962 6 500 1333

F: +962 6 500 1334

M: +962799 741588

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

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[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>

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From: Manish Kumar [mailto:[email-masked]]
Sent: Tuesday, February 14, 2023 7:41 PM
To: Mario Hisham; Saeed Khawaldeh
Cc: Nikhil Bishnoi; Apoorv Joshi; Mohammad Khalid
Subject: Re: Call Back Request

Dear Team,

Kindly arrange a call back on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammad Khalid" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 14, 2023 10:09:18 PM
Subject: Call Back Request

Hi Team,

With reference to the following order,

Order id : 9591384805
Return Tracking : RP020623003947
contact number : +971554147376

Issue Description :  Cx's return request has been cancelled with the reason mentioned CX was outside of country.

Now cx wants to connect somebody from the customer service management over the call.

Kindly check and do the needful.

Thanks and Regards,
Mohammad Khalid