Subject: HC KW Retail Delivery / Escalation Matrix
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 13 Feb 2023 04:57:48 +0000

Hi Team,

For Retail Home Centre Kuwait delivery-related complaints/escalation, please always escalate with GDMS Team, no need to follow up with retail SPOC.

Internal Escalations - ALWAYS IN CC [email-masked]<mailto:[email-masked]>
Activity
1st escalation only through Fresh desk
2dn Escalation
Final escalation
Name
email id
Name
email id
Name
email id
HC KW Delivery / Dispatch related
Abdul Safurullah
[email-masked]<mailto:[email-masked]>
Mani
[email-masked]<mailto:[email-masked]>
Reddy Prasad
[email-masked]<mailto:[email-masked]> [email-masked]<mailto:[email-masked]>

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

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