Subject: RE: BENEFIT Transfer - 7803153279
From: Mohmed Ghadiyali <[email-masked]>
To: "[email-masked]" <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Ajith Palakandy <[email-masked]>
Date: Sun, 12 Feb 2023 08:58:28 +0000

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD- 7.58

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
11/28/2022 1:07
'677950
'BENEFIT
'759799
1 - Purchase
'048
'7.58
'CAPTURED
'00
'7803153279
'202233256577620
'233211257111
'7
'37.131.42.180
'f022ad7f-4a83-4f8f-84be-cef0949e9ed7
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Ajith Palakandy <[email-masked]>
Sent: Sunday, February 12, 2023 11:36 AM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: BENEFIT Transfer - 7803153279

Pls proceed with the refund.

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 12, 2023 10:58 AM
To: Ajith Palakandy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: BENEFIT Transfer - 7803153279

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 10, 2023 5:35 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: BENEFIT Transfer - 7803153279

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 7.58

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
11/28/2022 1:07
'677950
'BENEFIT
'759799
1 - Purchase
'048
'7.58
'CAPTURED
'00
'7803153279
'202233256577620
'233211257111
'7
'37.131.42.180
'f022ad7f-4a83-4f8f-84be-cef0949e9ed7
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 10, 2023 1:43 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: BENEFIT Transfer - 7803153279

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Mohmed,

Please assist us on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 8, 2023 3:38:14 PM
Subject: Fwd: BENEFIT Transfer  - 7803153279

Hi Zeeshan,

Kindly assist us in re-perocessing BHD 7.8 to Benefit as the same was removed by Jira team (PFA).

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Bidipta Dutta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 4 February, 2023 09:07:49
Subject: BENEFIT Transfer

Hi Team,

With reference to the ticket ID : 5656441

Please note that the amount has been removed as per the jira team REL-166487

Problem Statement: My credit removed now needs to transfer to BENEFIT.

Order ID: 7803153279

Amount: BHD7.58

Issue Description: The customer is asking to be refunded to his bank account not My Credit as he paid by BENEFIT , Kindly do the needful.

Thanks in advance.

Regards,
Bahashwan

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