Subject: New Reply Received - Product availability
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 06:53:32 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Product availability  Ticket comment <div dir="auto">U cn close the case nd consider it solved </div>
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<div>On Sat, 11 Feb 2023 at 10:20 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5663567</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5663567<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Manish Kumar : </div>
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<div dir="ltr">Hi George,<br><br>
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<div dir="ltr"><div>Thanks for your patience.<br><br>We are truly sorry for the delayed response.<br><br>With respect to your previous query regarding the item's availability at the store (Dana Plaza Opposite Centerpoint Fujairah), we request you to please help us the size which you wish to make the purchase so that we can check and assist you accordingly.<br><br> <a href="https://www.maxfashion.com/ae/en/Women/Shoes/Heels/MAX-Textured-Pointed-Toe-Shoes-with-Kitten-Heels-and-Backstrap/p/20R321BWHWHITELIGHT" rel="noreferrer" target="_blank">https://www.maxfashion.com/ae/en/Women/Shoes/Heels/MAX-Textured-Pointed-Toe-Shoes-with-Kitten-Heels-and-Backstrap/p/20R321BWHWHITELIGHT  </a><br><br>Looking forward to hear from you.<br><br>Feel free to reach us out for any further assistance.</div></div>
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<div dir="ltr">Thank You,<br style="box-sizing:border-box">Max Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5663567