Subject: Re: Refund issue - Order ID 2110019874
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 6 Feb 2023 03:54:19 -0700 (MST)

Dear Malik, 

Kindly assist us to get an update on the below bank transfer request under Hybris ticket id 00417000. 

Order ID 2110019874 
Territory - EG 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, February 3, 2023 5:34:25 PM 
Subject: Refund issue - Order ID 2110019874 

Hi Team, 

With regards to Order ID 2110019874, the hybris ticket 00417000 was raised on Jan 09 and till date the refund is not processed to the customer's bank account. 

Kindly assist us in resolving this. Thank you for your help. 

Regards, 
Nikhil.