Subject: Re: Amount deducted: Order ID: 1711396488
From: Nikhil Bishnoi <[email-masked]>
To: Ansari Mustak <[email-masked]>, Akramullah Khan <[email-masked]>, Riyas Muhammad <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 3 Feb 2023 07:04:55 -0700 (MST)

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Ansari Mustak" <[email-masked]> 
Cc: "Akramullah Khan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 29 January, 2023 14:06:18 
Subject: Amount deducted: Order ID: 1711396488 

Dear Team, 

The customer has arealdy contacted his bank and they are asking for ARN, Kindly assist us with the same. 

Problem Statement: Deduction against On Validation Canceled Order 

Order ID: 1711396488 
Deducted Amount: OMR3.25 

Payment Mode: Omannet 

Assistance Required: Refund the Amount 

The customer placed orders which have not been processed successfully and as per him the amount has been deducted 

Thank & Regards, 
Manish