Subject: New comment - [#5658967] Validation/confirmation code not received: order id 9412665011
From: Max <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 02 Feb 2023 12:45:52 +0000

There is a new comment in the ticket submitted by Manish Kumar to HelpMaxAE   Comment added by : FODEL Support UAE  Comment Content:  <div dir="ltr">Hi,<div><br></div>
<div>Shipment is ready for pickup. Customer confirmed he will collect. <br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px">Thank you &amp; kind regards,</span></font></div>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><b>Ritchel Enriquez |</b> </span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Customer Support </span>
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<span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">T: +97145571774</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | </span><span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">M: +971588372854</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | E: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(31,78,121)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer"><span style="color:rgb(31,78,121)">[email-masked]</span></a></span></u>
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<div>On Thu, Feb 2, 2023 at 4:32 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>There is a new comment in the ticket submitted by Manish Kumar to HelpMaxAE</div>
<br> Comment added by : Mohsin Sahi<br><br>Comment Content: <br><div dir="ltr">Adding CS<div><br></div>
<div>Kindly Check </div>
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<div>Regards</div>
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<div>On Thu, 2 Feb 2023 at 16:30, Manish Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Team,<br><br>With respect to Case id - 5653732, as per the last update the below order received at the collection point, however the customer as not received the validation/confirmation code on his contact number.<br><br><div>We request you to please help us on the same in sharing the code with cx on his number +971568015417 on a prioirty as the customer is very disappointed and chasing us on chat again and again.</div>
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<div>Problem Statement: Validation code not received<br><br>
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<div>Order Date : Jan 30, 2023</div>
<div>Order ID: 9412665011</div>
<div>Tracking ID: LM234480093<br><br>
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<div>Assistance Required: Need Urgent Delivery</div>
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<div>Issue Description: The order was shipped from our side on 1/30/23. So we request you to please send the codes to the customer so that he can collect his items.</div>
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<div>Customer's contact number: 0568015417</div>
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<div>Regards,<br>Manish</div>
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<b>Mohsin Sahi </b><span style="font-size:10pt;font-weight:bold;font-family:Arial,sans-serif"><font color="#cccccc">|</font></span><span style="font-size:10pt;font-weight:bold;font-family:Arial,sans-serif"><font color="#cccccc"> </font></span><span style="font-size:12.8px;font-family:Arial,sans-serif"><b style="font-size:10pt"><font color="#999999">Operations Assistant Manager</font></b></span>
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<span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">T:</span><span style="color:rgb(34,34,34);font-size:9pt;font-family:Arial,sans-serif"><font color="#282828"> </font></span><span style="color:rgb(40,40,40);font-family:Arial,sans-serif;font-size:12px">+971</span><span style="color:rgb(34,34,34)">45571774</span><span style="color:rgb(34,34,34);font-size:9pt;font-family:Arial,sans-serif"><font color="#282828"> </font><font color="#eeeeee">|</font><font color="#282828"> </font></span><span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">M:</span><font style="color:rgb(34,34,34);font-size:12.8px"><span style="font-size:9pt"><font color="#282828">  +97156 8103432</font></span></font><font style="color:rgb(34,34,34);font-size:12.8px"><span style="font-size:9pt"><font color="#eeeeee">|</font><font color="#282828"> </font></span></font><span style="color:rgb(102,102,102);font-family:Arial,sans-serif;font-size:12px">E: </span><a href="mailto:[email-masked]" style="color:rgb(17,85,204);font-size:12.8px" rel="noreferrer" target="_blank">[email-masked]</a><span style="color:rgb(102,102,102);font-size:9pt;font-family:Arial,sans-serif"> </span>
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